Troubleshooting – Solve Your Issue!
Encountering issues while trading or using your terminal? This section is designed to help you quickly identify and resolve common errors and technical glitches that may arise on the Taurex platform or trading terminals like MT4/MT5.
What are the common terminal errors?
Why is my trading terminal showing an "Authorization Failed" error?
How do I get log files?
Why am I getting a “No Connection” error?
Why am I getting an "Off Quotes" error?
Why am I getting an "Invalid SL/TP" error?
Why am I getting a "Market is closed" error?
Why am I getting an “Invalid trade parameters" error?
Why am I getting a "Common error" error?
Why am I getting a "Trade Context Busy" error?
Why am I getting an "Invalid price" error?
How do I open an incognito tab?
Why am I getting an "Invalid Trade Volume" error?
How do I clear my browser cache and cookies?
What do I do if my trading terminal charts only show "Waiting for Update"?