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Why is my trading terminal showing an "Authorization Failed" error?

Pascale avatar
Written by Pascale
Updated over 5 months ago

This error occurs when incorrect information is entered during a login attempt, especially on Android-based terminals. Possible causes include:

  • Incorrect trading account number

  • Incorrect trading account password

  • Wrong trading account server

Tips to resolve this issue:

  • Ensure the account number entered is correct.

  • Check that the trading password is correct.

  • Verify that the correct server is selected.

  • Make sure an MT4 account is not being used on MT5, or vice versa.

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