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Why is my trading account balance zero after I have deposited money?

Pascale avatar
Written by Pascale
Updated over 6 months ago

If you see a zero balance on your account in the trading platform, please check your order history from the “History” tab. In case your account makes losses, orders may be automatically closed by stop-out makes losses. The balance displayed in the client area is updated frequently but if you are checking in between updates, the PA may display the past balance figures.

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