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Why was my withdrawal rejected?

Written by Carly

Your withdrawal request may be rejected for several reasons, including:

  • Incomplete KYC/verification: Your identity verification process has not yet been completed or approved

  • Mismatched payment details: The payment details provided do not match the information registered on your account

  • Minimum withdrawal requirement: The requested withdrawal amount is below the minimum withdrawal amount of $25

If your withdrawal is rejected, please review the reason provided and ensure that all required information and verification requirements have been completed before submitting a new request.

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